Each piece is crafted using carefully selected natural stones and quality metals. Due to the unique nature of natural materials, slight variations in colour, pattern, and texture may occur, making every piece one of a kind.

While our pieces are designed to be worn and enjoyed, we recommend removing your jewellery before swimming, exercising, showering, or sleeping to help preserve its finish and longevity.

Each piece is hand carved from natural stone and should be handled with care to avoid chips or breakage. We recommend storing and removing your jewellery gently, and taking extra care to avoid contact with hard surfaces or accidental impact.

Store your jewellery in a dry, safe place away from direct sunlight and hard surfaces. Keeping pieces separate can also help prevent scratches or damage.

Yes — we’re happy to gift wrap your order or include a personalised handwritten note. Simply leave your instructions at checkout or contact us at jessie@jessieleestudio.com

In-stock pieces are typically dispatched within 1–3 business days of purchase. While we do our best to process and ship orders within this timeframe, please note that shipping times are estimates only and may vary depending on production.

If you need to change the contact details or shipping address provided at checkout, please contact us at as soon as possible after placing your order, and we’ll do our best to assist.

Once your order has shipped, you’ll receive a confirmation email with tracking details so you can follow your parcel’s journey.

If your order arrives damaged, please contact us as soon as possible with photos of the item and packaging so we can assist you promptly.

We hope you love your piece, but if you’re not completely satisfied, please contact us within a specified number of days after receiving your order to discuss a return or exchange.